Service Feedback – Always Happy...
Coronavirus update
Can we help you?Coronavirus – update February 2022
Air Equipment remains fully open for business, providing compressed air support, servicing and parts for many essential UK industries, including food processing, medical and pharmaceutical.
Our priority continues to be the health, safety and wellbeing of our employees, our customers and our suppliers. We are closely monitoring and following government guidance and as we react to any new directives, we will continue to keep you updated.
We have a range of precautions in place to ensure that our service engineers and offices are operating in the safest way possible. Our teams are working remotely where possible and we are adhering to social distancing measures within our workplaces.
What are we doing to protect our staff, customers and community?
Whilst following all government guidelines, we have taken the necessary steps to protect our staff, customers and the local community from the virus.
The steps we have taken include:
- Introduction of social distancing for all our engineers and office based staff
- Getting office based staff to work from home whenever possible
- Supply of adequate and necessary PPE for all staff whether on customers site or in the office.
For full details of the actions we have taken see the Air Equipment Coronavirus policy statement here.
We are still here for you
Our aim is to provide our customers, many of whom are still actively working, with the necessary support to keep their vital compressed air system operating correctly. As such we are keeping a multiskilled team of engineers available for work on customer sites. Whatever you need from your compressed air, we will be able to help you develop a solution.
We are also keeping our online store active so people can buy parts and accessories they need to keep their factory’s operating.
Coronavirus & British Compressed Air Society
As an active member of the British Compressed Air Society we support the efforts they are making to clarify with the government the ‘essential’ nature of the compressed air industry across the UK economy.
BCAS have published a raft of information about the coronavirus and its impact on the industry. Find out more here
Our available resources include:
- Engineers available at short notice for breakdowns and repairs on your air compressor and compressed air system
- Team of service engineers available to service and maintain your air compressor, dryer and filters to keep your system up and running efficiently
- Large stocks of service and repair parts in our dedicated parts warehouse to meet expected demand
- Our online store open 24 hours a day, 7 days a week to enable customers to purchase the specialist air compressor parts they need
- Most of our air compressor suppliers have large stocks of compressors available off the shelf in the UK. If you need a new or additional machine to meet changing situations let us know.
- Large air compressor hire fleet with immediate availability for a wide range of electric and diesel air compressors, dryers and receivers
- Compressor and pipework installation team available for installations and pipework modifications to meet your requirements
Our key message for our customers is we are still here to help you despite all the issues and challenges there are around at the moment.
